Policies Page

Lip Balm Towers

Rollerball Towers

Halloween

Thanksgiving Fall

Christmas

Layered Wood Crosses

Paper Towel Holders

Handmade Christmas Ornaments

Paper Plate Holders

Layered Wood Animals

Wooden Soap Molds



Policies


Our policies are really very simple ones.
Everyone is held accountable for their own actions

Once a package has left our hands
we can no longer vouch for the contents.
So to protect the integrity of our products,
we do not accept returns.

Replacements of same items are available
if breakage occurs during shipping.
However, we must be notified within 24 hours of delivery

If you would like to place an unusually high volume order
of an item then it is greatly suggested that you order just one
and see for sure if it is what you want and need.

We cannot replace breakage due to shipper at our expense.
USPS and UPS orders have automatic
shipping Insurance applied by the carrier.

If you have breakage in your order,
please IMMEDIATELY contact the shipping carrier .
You MUST save your ORIGINAL PACKING MATERIALS
in order to file a claim.
Proof of breakage must be made to the CARRIER, not to us,
so it is imperative all Original Packing Materials are saved!

All items leave us in excellent condition and responsibility
for the package ends when it leaves our hands.
Any refused shipments will be billed shipping
charges and a 30% restocking fee will be incurred.

We ship USPS Priority Mail and UPS.
Whichever method is the least costly to the customer
is the one used unless the customer
specifically requests a certain method.
Exchanges are given for damaged items if
they are returned to Candles and Woodcrafts.

Items WILL NOT be shipped out in exchanges prior
to Candles and Woodcrafts recieving the
returned damaged item.
Shipping costs are NOT refundable.

Any returns for damaged items must be acknowledged by
Candles and Woodcrafts prior to receiving the items.
A 'return authorization number' must be on the package
or the package will be stamped "return to sender" and not accepted.
Please be aware that this policy applies to everyone.
If you abuse this policy in any way,
such as returning an item without letting Candles and Woodcrafts
know that there is a problem and that it
needs to be returned, then please
remember that package will returned to sender.

We have no control over the USPS or UPS.
We ship in a timely manner.
We do rush orders and ship same day or
next day so the order can get to where
it is going as quickly as possible.
There is an extra charge for that to the customer
and extra time and labor for us. If the package
does not arrive to the customer by their set time,
we take no responsibility for that unless we did not ship
it out as we stated we would. If the package
shipped out on the day we stated it would
then our end has been upheld. We can take no responsibility
for a package's delivery after that.
There are no refunds or exchanges accepted
due to a customer not ordering in time to meet their own deadlines.
It is in the hands of the USPS or UPS.
So please order in plenty of time to get your packages.

In the case of an EXPEDITED order,
there are NO returns accepted.
When extra time and work are put into an order,
the order is final. Please make a note of
that before asking for a rush or expedited order.

CUSTOM orders are un-returnable for any reason
other than said items or items arriving damaged.
If this happens the item/items that are
broken will be replaced with exact items AFTER
the damaged item/items are shipped back to us.
Custom orders are created and made
for the person who orders it and can't be sold to anyone else.
So all Custom Order sales are FINAL

Unavailable Funds or Uneccessary Stop Payments
and Returns are subject to a $15.00 service fee
and a 25% restocking fee, which will charged.

No Exceptions.



Candles and Woodcrafts - 1992- Present Time









New Items







Layered Wood Crosses







Wood Soap Molds







Bath & Body Displays
Bath Salt Tube Display, Lip Butter Pot and Lip Balm Displays, Squeeze Tubes and more









Wood Display Stands
Wooden Display Stands for Soap, Candles and Bath & Body, Spices and More









Lip Balm Tube Tower Displays 3,4,6 and 8 Slot Towers








Lip Balm Tube Displays
Flats, Scalloped Backs and Multi-tiered Displays








Lip Balm Tube Shaped Displays
Many different shapes. Lips, Lady"s Silhouette, States, Heart, Flower, Seashell, Cloud, Star & more









Rollerball Bottle Tower Displays
3 Slot and 6 Slot Towers








Rollerball Bottle Displays
3Flats, Scalloped Backs and Multi-tiered Displays








Rollerball Shaped Displays
Many different shapes. Lips, Lady"s Silhouette, States, Heart, Flower, Seashell, Cloud, Star & more









Paper Towel Holders
Santa, Gingerbread Man, Mrs. Claus, The Grinch, Snowmen, Cat, Doughboy, Cornucopia & more









Wooden Layered Animals
Bulldogs, Giraffe, Squirrel, Chipmunk, Frog & more








Paper Plate Holders
Sunflower, Magnolia, Gingerbread Man, Doughboy, Snowman & more









Halloween
Witches, Vampires, Ghosts, Scarecrows, Creepy Hand & more









Thanksgiving & Fall







Christmas
Santa, Gingerbread Man, Mrs. Claus, The Grinch, Snowmen, & more









Wooden Christmas Ornaments
Angel, Snowman, Sleigh, Riendeer, Gingerbread Man, Christmas Tree









Woodcrafts of the Month







Wooden Soap Dishes







Wood Tealight Candle Holders